On the home page, do not hesitate to click on the button “NEXT TRIPS”. The list of upcoming trips will be displayed. It is updated regularily, as soon as new announcements of upcoming trips are made.

In general :

a mystery getaway is announced 1 to 2 weeks before departure

a day trip is announced 3 to 8 weeks before departure

a weekend is announced 4-8 weeks before departure

a roadtrip is announced between 3-6 months in advance

Upcoming trips : www.bubble-up-travels.com/events-voyages

In the description of the trip you wish to participate in, there is a link to a secure online ticket office. On the online ticket office dedicated to the trip, choose the current rate and the number of tickets desired, depending on the remaining availabilities. Fill in your details and proceed to payment. Once the payment is received, a confirmation email will be edited and sent to your email address automatically. In this email you will find your ticket, to present on the day of departure.

Reservations are mainly made by credit card on the online ticket office.

In case you encounter a difficulty to make your online payment, you can make a cash payment on the appointments day (Wednesdays from 1PM to 6PM). Bubble Up Travels works in nomadic offices, so the meeting place changes every Wednesday. Don’t forget to make an appointment in advance by email.

Bank transfers are accepted for roadtrips where ticketing fees are very high. When this payment method is possible, it will be indicated in the description of the trip.

« Chèques-vacances » will be accepted in 2024

For any information you seek but haven’t found in the description of the trip, on our website or in our FAQs, do not hesitate to send us an email at hello@bubble-up.fr . We will respond to you as soon as possible, within 48 working hours.

FREE BONUS : If you want to get to know the Bubble Up Travels community, you are welcome to participate in FREE ACTIVITIES during the week and/or weekends. With New Local & International Friends (NewLiF), we organize well-being and artistic activities, sports, cultural outings, photo walks, picnics, aperitifs, parties, … 3-5 times a week! The majority of participants come solo to meet new people. All activities are organized with an animator !

The day before the trip (generally between 8 PM and 9:30 PM), you will receive an email reminding you of the meeting place and time of your upcoming trip. This information is already indicated on your ticket, do not hesitate to take a closer look at it.

The number of the tourleader will not be indicated before the trip, your tourleader will communicate it in the coach, once the trip has started. And it will be proposed to the present participants to create a WhatsApp group dedicated to the trip, to share geolocations and photos, keep in touch, … Bubble Up Travels are favorable to new friendships, for a day or forever!

For all trips it is recommended to bring:

• a bottle of water (a durable thermos is better)
• shoes adapted to the city and dirt roads
• your camera / your smartphone charged to 100%
• an external battery (powerbank) to be able to take photos and videos from morning to evening

For beach excursions, also bring:

• your bath towel
• your sunscreen
• your hat
• your sunglasses

For the weekends (several days of travel), do not forget:

• your shower towel (micro-fiber recommended for lightness and quick drying)
• your toilet bag (shampoo, brush, toothbrush, face cream, …)
• a change of clothes or two
• your smartphone charger, tablet, external battery

As much as you can carry! But the less you take the better it is for the planet (the more luggage weight, the more fuel is needed to move the coach forward). We therefore recommend that you simply bring the essentials 😊

For roadtrips (long duration/distance travels) special instructions may apply depending on the local carrier. If no indication is specified in the description of the roadtrip, do not hesitate to consult us.

The morning (or evening) of departure, it is important to come at the MEETING TIME (30 minutes before departure) because at the DEPARTURE TIME the coach is driving off.

Between the MEETING time and the DEPARTURE time, a lot happens :

• ice-breaking animation to get to know each other and laugh together right away
• creation of membership cards for participants who come for the 1st time
• verification of the tickets of all participants before boarding the bus

So come early or on time at the MEETING time for a good start, avoid any disappointment, and get to know your tourleader and all the participants

The MEETING time being 30 minutes before the DEPARTURE time, the bus will not wait for any latecomers. The trip begins together in joy and good humor at the MEETING time with a punctual departure at the DEPARTURE time in order to respect the trip program, thus rewarding the punctual participants.

No-show at departure is the Customer’s responsibility, no refund, no credit note or exchange can be requested.

Your tourleader will help with placement in the coach according to several parameters. Precise instructions will be explained by your tourleader on the morning of departure. The first come, first served rule does not apply in priority. Your tourleader is in charge of the placement in the coach.

Of course, friends who wish to be seated together will be able to do so and people who suffer from motion sickness will have priority to sit in front, etc. The optimized placement in the coach by Bubble Up Travels is carried out to help the conviviality and optimal comfort of the whole group.

Excursions and weekends : 50-80 participants.

Mystery getaways in Ile-de-France : 10-30 participants

Roadtrips : 7-20 participants

Each participant has 2 choices during the trips:

stay with the tourleader and the whole group to visit, walk, have lunch, swim, … and together return on time or in advance to the bus meeting point for the next stage or return journey. Guaranteed, by staying with your tourleader you will never miss a coach departure.

or

be on your own, enjoy your free time as you wish, with one sole instruction : be on time at the appointment at the bus. The meeting time is reminded orally before exiting the bus at destination ; listen carefully to your tourleader before leaving the bus. The meeting time is 10-15min before the departure of the bus. If you are late and miss the departure of the bus, it is up to you to join the group by your own means at the next stage or return by your own means, at your expense in both cases. All participants being adults, able to make their own decisions, any lateness will be considered as the participant’s desire to stay on site to enjoy the destination longer.

Failure to fully consume a trip is the responsibility of the Customer, no refund, no credit note or exchange can be requested.

In accordance with Articles L.121-18-4° and L.121-21-8 of the French Consumer Code, the Customer does not have a right of withdrawal. The right of withdrawal does not apply to tourism services.

All trips are non-refundable, but we nevertheless offer various possibilities : transfer your ticket to someone (traveler modification), exchange to another trip, or obtain a credit note, according to the conditions detailed in article 6 of the T&Cs.

Conditions applicable to trips paid less than €100:

• up to 30 days before departure:

for a €10 administration fee, your ticket can be exchanged for another existing trip at the same price or more expensive (by paying the difference)

• up to 21 days before departure:

for a €10 administration fee, you can get a credit note valid 6 months, that you can use to enjoy a trip in January, February, March, June, September or November (credit note can only be used in full once)

• up to 15 days before departure:

o day trip ticket : for a €20 administration fee, your ticket can be exchanged for another existing trip at the same price or more expensive (by paying the difference)

o weekend ticket : for a €40 administration fee, your ticket can be exchanged for another existing trip at the same price or more expensive (by paying the difference)

• up to 72 hours before departure:

for a €10 administration fee, you can change the traveler (please send the following information by email: LAST NAME, First name, email address and telephone number of the traveler replacing you. Please cc the traveler in the email for faster processing)

• in the event of COVID:

we recommend that you subscribe to a travel insurance covering this situation;

nevertheless, exceptionally, on presentation of a positive PCR test for COVID, diagnosed (= date of sampling) between 7 days and 72 hours before departure (to be sent to our customer service no later than the day before your trip), free of charge you will get a credit note valid 6 months, that you can use to enjoy a trip in January, February, March, June, September or November (credit note can only be used in full once)

After these deadlines and/or in any other case, 100% of the amount of the trip is retained as cancellation fees. No-show at departure is the Customer’s responsibility, no refund, no credit note nor exchange can be requested.